Delphi Forum Panel Addresses Media Credibility Crisis in AI Age
The session, titled "Trust and accuracy in a rapidly changing media landscape," was moderated by Aria Agatsa, president of the Board of Directors of the Athens-Macedonian News Agency (ANA-MPA), commonly known as AMNA. The panel brought together Yusuf Ozhan, deputy director general and editor-in-chief of Anadolu; Claudia-Victoria Nicolae, general director of AGERPRES, the Romanian National News Agency; and Andreas Frangos, chairman of the Cyprus News Agency (KYPE).
Ozhan described a global news environment in which journalists are bombarded daily with hundreds of stories — a significant portion of which constitute disinformation — and stressed that combating falsehoods demands both professional discipline and a clear editorial identity. He pointed to Anadolu's coverage of conflict zones as a benchmark for uncompromising, on-the-ground truth-telling.
"Anadolu reporters strive to present the truth as it is, without altering the nature or core message of the story, as in Gaza, where populations are facing genocide. The Anadolu team seeks to convey the reality to the world in its entirety," he said.
Ozhan further argued that accuracy must at times take precedence over speed, and acknowledged the growing contribution of citizen journalism to the broader information ecosystem — noting, however, that all user-generated and social media content undergoes rigorous verification by Anadolu's dedicated fact-checking unit before publication.
Nicolae called on state-run news agencies to proactively court younger audiences by embracing new technologies in formats that resonate with that demographic. She also addressed the inevitability of human error in newsrooms, making a pointed case for transparency as the bedrock of editorial credibility.
"If we openly acknowledge our mistakes, we can be trustworthy," she said.
Frangos argued that national news agencies carry a particular obligation — rooted in a sense of civic duty — to report the truth even when the facts are inconvenient or politically uncomfortable.
Closing the discussion, moderator Agatsa warned that artificial intelligence is fundamentally reshaping the media industry, and underscored the indispensable role that national news agencies must play in anchoring public discourse to verified, reliable information at a time when disinformation is proliferating at an unprecedented scale.
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